Help Centre
Frequently Asked
Everything you need to know about ordering, shipping, payment and the Notorious experience. Still stuck? Our team is one message away.
Contact UsDo I need to be 21 to order?
Yes — Notorious Cigars is strictly for adults 21 and over. Your age is verified at checkout, and an adult signature (21+) is required on delivery.
How are orders shipped?
Orders are packed and dispatched with tracked, age-verified delivery. You'll receive tracking by email as soon as your order ships.
What payment methods do you accept?
We accept major credit and debit cards through our secure checkout. For compliance, one-click and express wallets are not offered on tobacco products.
What is your return policy?
If something isn't right with your order, contact us and we'll make it right. (Edit this answer with your full returns terms.)
How do I join The Club?
The Notorious Network is our ambassador program — earn on every referral and grow with the brand. Apply on our Apply page.
Can I stock Notorious in my store?
Yes — we partner with licensed retailers and distributors worldwide. Start on our Distributors page.